Right of withdrawal
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods.
To exercise your right of withdrawal, you must inform us
lidl.de
Lidl Digital Deutschland GmbH & Co. KG
Bonfelder Straße 2
74206 Bad Wimpfen
Telephone: 030 - 2200 5500
E-mail: return@lidl-shop.de
You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but this is not obligatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. We will bear the costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to the following contracts:
- Contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
- Contracts for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded.
- Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.
- Contracts for the supply of goods if, after delivery, these goods have become inseparably mixed with other goods due to their nature.
- Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Cancellation information
Section 1
Right of withdrawal
You can withdraw your contractual declaration within 14 days without giving any reason.
The cancellation period begins after the conclusion of the installment payment agreement, but only after you have received all the mandatory information listed below in Section 2. You are considered to have received all mandatory information if it is included in your copy of the application or the contract document, or in a copy of your application or the contract document provided to you. Mandatory information not included in the contract text may be subsequently provided to you on a durable medium; in this case, the cancellation period is one month. You will be notified again of the start of the cancellation period when you receive the subsequently provided mandatory information. To meet the cancellation deadline, it is sufficient to send the cancellation notice in a timely manner, provided the declaration is made on a durable medium (e.g., letter, fax, email). The cancellation notice should be sent to:
Lidl Digital Deutschland GmbH & Co. KG
Bonfelder Straße 2
74206 Bad Wimpfen
Telephone: 030 - 2200 5500
return@lidl-shop.de
Section 2
Mandatory contractual information required for the start of the cancellation period
The mandatory information according to section 1 sentence 2 includes:
1. Our name and address and yours;
2. the type of loan;
3. the net loan amount (cash price);
4. the effective annual interest rate;
5. the total amount; Regarding numbers 4 and 5: The effective annual interest rate and the total amount must be stated, stating the assumptions that were known at the time the installment agreement was concluded and that are included in the calculation of the effective annual interest rate.
6. The nominal interest rate; The information on the nominal interest rate must include the conditions and period for its application, as well as the method of its adjustment. If the nominal interest rate depends on an index or reference interest rate, this must be stated. If the installment agreement provides for several nominal interest rates, the information must be given for all nominal interest rates.
7. the contract duration;
8. the amount, number and due date of each installment;
If partial payments are provided for in the case of several agreed debit interest rates, it must be stated in what order our outstanding claims, for which different debit interest rates apply, will be settled by the partial payments.
9. the payment conditions;
10. the default interest rate and the manner in which it may be adjusted, as well as any default costs that may be incurred;
11. A warning about the consequences of non-payment;
12. the existence or non-existence of a right of withdrawal, the period and other circumstances for declaring the withdrawal, as well as a statement of your obligation to repay any loan already disbursed and to pay interest; the amount of interest payable per day must be specified;
13. Your right to repay the loan early;
14. the supervisory authority responsible for us;
15. the procedure to be followed when terminating the installment payment agreement;
16. Information that you have access to an out-of-court complaint and redress procedure, and the conditions for such access;
17. A date for the repayment of the loan is specified, as is a reference to your right to receive a repayment schedule free of charge at any time during the entire term of the loan;
If you request an amortization schedule, it must clearly state which payments are due at which intervals and what conditions apply to these payments. It must itemize how much of each installment is allocated to the loan principal, the interest calculated based on the nominal interest rate, and any other charges. If the nominal interest rate is not fixed or if the other charges are subject to change, the amortization schedule must clearly and comprehensibly state that the schedule's data is only valid until the next adjustment of the nominal interest rate or other charges. The amortization schedule must be provided to you on a durable medium.
18. the securities and insurance we require, in the case of financing assistance for a fee, in particular a retention of title;
19. all other terms and conditions of the contract.
Special features of other contracts
20. Supplementary mandatory information for contracts concerning a paid deferral of payment or other paid financing assistance: In addition to the information required under points 1 to 19, these contracts must include the item (goods or services) you are to receive and the cash price. If we have purchased the item for you, the purchase price replaces the cash price.
Section 3
Consequences of revocation
If the loan has already been disbursed, you must repay it within 30 days and pay the agreed interest for the period between disbursement and repayment. This period begins upon dispatch of the notice of cancellation. For the period between disbursement and repayment, if the loan is fully drawn down, no interest is payable per day. This amount is reduced accordingly if the loan is only partially drawn down.
If you cancel this installment payment agreement, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your cancellation notice. For this reimbursement, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.
We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
We will bear the costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.