Terms and Conditions

§ 1 Scope

The following terms and conditions apply to all orders placed by customers via our online shop.

§ 2 Formation of the contract

The contract is concluded with Lidl Digital Deutschland GmbH & Co. KG.

These offers are exclusively for customers with a delivery address in Germany. For certain bulky items, the possible delivery addresses and delivery locations may be limited; these restrictions are indicated on the product details page. Customers must be at least 18 years old. The contract is concluded exclusively in German.

The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. You submit a binding offer for the goods contained in your shopping cart when you complete the online ordering process and click the "Place order" button in the final step. Further details on the technical steps of the ordering process can be found here.

Confirmation of receipt of your order is sent automatically via email immediately after you submit it and does not constitute acceptance of your order. The purchase agreement is only concluded upon our acceptance. For advance payment, this occurs upon receipt of our payment request; for all other payment methods, it occurs upon receipt of a shipping confirmation via email. In the case of financing, the purchase agreement is not concluded if the financing is definitively rejected by the lending institution (see Section 5).

The validity of contracts for quantities exceeding typical household amounts, as well as the commercial resale of the purchased goods, requires our express confirmation. This is particularly necessary to ensure minimum stock levels of individual products or product groups. Furthermore, we are released from our obligation to perform and may withdraw from the contract if we ourselves are not supplied, even though we have placed matching orders with reliable suppliers.

Your order information will be stored by us after the contract is concluded. You can view this information in your customer login.

§ 3 Prices and shipping costs

All prices include the applicable statutory value-added tax and are subject to a flat shipping fee and any applicable surcharges for bulky items. Shipping surcharges may vary depending on the delivery method and the nature of the item (e.g., items requiring freight shipping). The prices valid at the time of ordering apply.

§ 4 Delivery conditions

Shipping costs are added to the stated product prices. Further details regarding delivery times and shipping costs can be found on the respective product details page.

§ 5 Payment

5.1 In the case of payment via online payment methods (e.g., PayPal) or via Lidl gift card , you expressly authorize us to collect the amounts due at the time of ordering. When paying with PayPal, you will be redirected to the PayPal website during the ordering process to make the payment via your PayPal account.

5.2 For advance payment , you must transfer the full invoice amount to our account within five calendar days of receiving your order, stating the purpose of payment. We will reserve the item for a period of five calendar days.

5.3 When paying by credit card, Google Pay or Apple Pay, you authorize us

explicitly to collect the amounts due immediately.

5.4 When paying by SEPA direct debit, you grant us a SEPA core mandate. You will receive pre-notification of the exact debit date two days before the payment is processed. This notification will be sent to you along with the invoice after the goods have been shipped.

5.5 When paying by invoice , you agree to settle the invoice amount within 14 days of shipment of the goods and receipt of the shipping confirmation, without any deductions for discounts. During certain promotional periods, we offer extended payment terms. In this case, you will receive further information during the ordering process when selecting the invoice payment method.

5.6 With installment payment , you pay the purchase price plus shipping costs and interest (total amount) in monthly installments over your chosen term. By selecting installment payment, an installment agreement is concluded between you as the installment buyer and us as the installment seller. After completing your order, you will receive your individual repayment plan ("installment plan").

The loan is repaid in equal installments. The total amount of the loan, as well as the respective interest and principal portion of each installment, is determined by your individual payment plan. The principal repayment portion increases over the course of the installments as the amount of interest payable decreases (annuity principle).

5.6.1 Example installment plan

Order date: February 20, 2025

Delivery: February 24, 2025

Cash price: €113.20

Total amount: €115.27

Duration: 3 months

Nominal interest rate: 10.48%

Annual percentage rate (APR): 10.99%

Month

maturity

Payment due

of which repayment portion

of which interest portion

1

March 3, 2025

€38.43

€37.39

€1.04

2

03.04.2025

€38.43

€37.73

€0.70

3

May 3, 2025

€38.41

€38.08

€0.33

Order date: March 3, 2025

Delivery: March 25, 2025

Cash price: €203.34

Total amount: €212.76

Duration: 9 months

Nominal interest rate: 10.48%

Annual percentage rate (APR): 10.99%

Month

maturity

Payment due

of which repayment portion

of which interest portion

1

April 17, 2025

€23.64

€21.78

€1.86

2

May 17, 2025

€23.64

€21.98

€1.66

3

June 17, 2025

€23.64

€22.18

€1.46

4

July 17, 2025

€23.64

€22.38

€1.26

5

August 17, 2025

€23.64

€22.59

€1.05

6

September 17, 2025

€23.64

€22.79

€0.85

7

October 17, 2025

€23.64

€23.00

€0.64

8

November 17, 2025

€23.64

€23.21

€0.43

9

December 17, 2025

€23.64

€23.43

€0.21

5.6.2 The installments will be collected from your bank account in monthly installments by Schwarz Digits Payment GmbH (“Schwarz Digits Payment”). By selecting the installment payment option during the order process, you are therefore authorizing Schwarz Digits Payment to collect payments via direct debit (“SEPA Direct Debit Mandate”). You will receive pre-notification of the exact debit date by email 1-3 business days before the debit.

5.6.3 You will pay the first installment after the last item has been shipped and you have received the shipping confirmation, on the chosen due date. For example, if you choose the 3rd of the month as the due date and all items are shipped on September 15th, the first payment will be debited on October 3rd. Subsequent installments are due monthly on the same calendar day.

5.6.4 In the case of an installment purchase, the cash price is not paid out. However, you have the option of paying the cash price (purchase price plus shipping costs) in installments.

5.6.5 In the event of a reduction in the purchase price (e.g., through returns or credit notes), the monthly installments will be reduced. In this case, you will receive an adjusted installment plan. Any overpayments will be deducted from the final installments.

You also have the right to request an up-to-date payment plan from us at any time.

5.6.6 The use of payment by installments requires a corresponding credit rating.

The installment payment agreement is concluded upon the conclusion of the contract for the delivery of goods and the selection of installment payment as the payment method on our website and ends with the full payment of the last installment.

5.6.7 You have the right to terminate the installment agreement prematurely at any time for good cause. Furthermore, you may settle your obligations under the installment agreement in whole or in part at any time.

We reserve the right to terminate the installment agreement prematurely due to payment default and demand immediate payment of the outstanding cash price if you are in arrears with at least two consecutive installments, in whole or in part, and the outstanding installments amount to at least 10 percent of the total amount of the installment agreement, and we have unsuccessfully given you a two-week grace period to pay the outstanding amount, stating that if payment is not received within this period, we will demand payment of the entire remaining balance. Should we terminate the installment agreement prematurely, we will calculate interest and principal for any incomplete billing month up to the date of termination on a daily basis.

Failure to make payments can have serious consequences (e.g., forced sale) and make it more difficult to obtain a loan.

If this installment agreement is effectively terminated by you or by us before the end of the agreed term, the total amount of this installment agreement will be reduced by the interest and other term-dependent costs that, in the case of staggered calculation, are attributable to the period after the due date.

5.6.8 Regarding the agreement of paid installment payment agreements, we are not subject to any supervisory authority.

5.7 If you choose to pay by financing , you will conclude a loan agreement with Consors Finanz - BNP Paribas SA, Rüdesheimer Str. 1, 80686 Munich (“BNP Paribas”). We will not be a party to this loan agreement.

After you enter your customer data, BNP Paribas will first check your creditworthiness. If the credit check is positive, your loan will be considered provisionally approved, and you will then need to verify your identity to receive final loan approval. You can do this online via video call or via the PostIdent procedure. Please note that you have a maximum of seven (7) days (“time period”) to verify your identity, starting from the date of provisional loan approval, to complete one of the aforementioned verification methods. During this time period, the goods will be reserved for you. If you have chosen the PostIdent procedure, please be aware that successful verification requires BNP Paribas to receive the documents and transmit the data to us within the time period; therefore, please allow at least 1-2 business days for postal delivery and the transmission process.

If BNP Paribas rejects your preliminary loan application, you will still have the option to choose an alternative payment method. In the event of a final rejection by BNP Paribas, for example, because your identity has not been verified or has not been verified within seven (7) days, no contract will be formed between you and us.

Further details will be provided to you by BNP Paribas during the verification process.

5.8 Upon shipment of the goods, the invoice will be sent by email; if no email address is on file, it will be sent by post to the billing address you provided.

5.9 To ensure that you have access to the specified bank account, you may be asked to log in to your online banking account via the Tink AB platform during the ordering process when selecting the payment method " SEPA Direct Debit " or " Installment Payment ". Alternatively, you can also verify your bank account using the so-called 1-cent transfer.

You are obligated to ensure that sufficient funds are available in your account to cover the amounts to be collected via SEPA direct debit on the due date. This also applies to direct debit collections for agreed installment payments.

5.10 If you have chosen to pay in installments and you default on a payment, we are entitled to default interest at a rate of five percentage points above the base interest rate on the outstanding amount. The base interest rate changes on January 1 and July 1 of each year by the percentage points by which the interest rate for the most recent main refinancing operation of the European Central Bank has risen or fallen before the first calendar day of the relevant half-year since the last change to the base interest rate.

We reserve the right to prove a higher loss in individual cases (e.g., in the case of chargeback fees incurred by us). Likewise, you reserve the right to prove a lower loss.

If you have chosen the payment method "installment payment" for your purchase, the above applies accordingly in favor of Schwarz Digits Payment GmbH.

5.11 The following applies to all other payment methods :

If you default on a payment or if a direct debit is returned, we reserve the right to claim damages for default (e.g. collection fees, reminder fees, default interest, return debit fees).

Payment by sending cash or checks is not possible.

§ 6 Retention of Title

The goods delivered to you remain our property until the purchase price has been paid in full.

§ 7 Warranty and Guarantees

If warranties are advertised, the details are set out in the warranty terms and conditions. In the event of defects in the delivered goods or purchased digital products, you are entitled to statutory warranty rights. Your statutory warranty rights are not limited by any warranty.

§ 8 Right of withdrawal

Consumers have the statutory right of withdrawal, as stated in the Cancellation policy As described, entrepreneurs are not granted a voluntary right of withdrawal.

In the case of installment sales, the following applies:

Cancellation information

Section 1

Right of withdrawal

You can withdraw your contractual declaration within 14 days without giving any reason.

The cancellation period begins after the conclusion of the installment payment agreement, but only after you have received all the mandatory information listed below in Section 2. You are considered to have received all mandatory information if it is included in your copy of the application or the contract document, or in a copy of your application or the contract document provided to you. Mandatory information not included in the contract text may be subsequently provided to you on a durable medium; in this case, the cancellation period is one month. You will be notified again of the start of the cancellation period when you receive the subsequently provided mandatory information. To meet the cancellation deadline, it is sufficient to send the cancellation notice in a timely manner, provided the declaration is made on a durable medium (e.g., letter, fax, email). The cancellation notice should be sent to:

Lidl Digital Deutschland GmbH & Co. KG

Bonfelder Straße 2

74206 Bad Wimpfen
return@lidl-shop.de

Section 2

Mandatory contractual information required for the start of the cancellation period

The mandatory information according to section 1 sentence 2 includes:

1. Our name and address and yours;

2. the type of loan;

3. the net loan amount (cash price);

4. the effective annual interest rate;

5. the total amount; Regarding numbers 4 and 5: The effective annual interest rate and the total amount must be stated, stating the assumptions that were known at the time the installment agreement was concluded and that are included in the calculation of the effective annual interest rate.

6. The nominal interest rate; The information on the nominal interest rate must include the conditions and period for its application, as well as the method of its adjustment. If the nominal interest rate depends on an index or reference interest rate, this must be stated. If the installment agreement provides for several nominal interest rates, the information must be given for all nominal interest rates.

7. the contract duration;

8. the amount, number and due date of each installment;

If partial payments are provided for in the case of several agreed debit interest rates, it must be stated in what order our outstanding claims, for which different debit interest rates apply, will be settled by the partial payments.

9. the payment conditions;

10. the default interest rate and the manner in which it may be adjusted, as well as any default costs that may be incurred;

11. A warning about the consequences of non-payment;

12. the existence or non-existence of a right of withdrawal, the period and other circumstances for declaring the withdrawal, as well as a statement of your obligation to repay any loan already disbursed and to pay interest; the amount of interest payable per day must be specified;

13. Your right to repay the loan early;

14. the supervisory authority responsible for us;

15. the procedure to be followed when terminating the installment payment agreement;

16. Information that you have access to an out-of-court complaint and redress procedure, and the conditions for such access;

17. A date for the repayment of the loan is specified, as is a reference to your right to receive a repayment schedule free of charge at any time during the entire term of the loan;

If you request an amortization schedule, it must clearly state which payments are due at which intervals and what conditions apply to these payments. It must itemize how much of each installment is allocated to the loan principal, the interest calculated based on the nominal interest rate, and any other charges. If the nominal interest rate is not fixed or if the other charges are subject to change, the amortization schedule must clearly and comprehensibly state that the schedule's data is only valid until the next adjustment of the nominal interest rate or other charges. The amortization schedule must be provided to you on a durable medium.

18. the securities and insurance we require, in the case of financing assistance for a fee, in particular a retention of title;

19. all other terms and conditions of the contract.

Special features of other contracts

20. Supplementary mandatory information for contracts concerning a paid deferral of payment or other paid financing assistance: In addition to the information required under points 1 to 19, these contracts must include the item (goods or services) you are to receive and the cash price. If we have purchased the item for you, the purchase price replaces the cash price.

Section 3

Consequences of revocation

If the loan has already been disbursed, you must repay it within 30 days and pay the agreed interest for the period between disbursement and repayment. This period begins upon dispatch of the notice of cancellation. For the period between disbursement and repayment, if the loan is fully drawn down, no interest is payable per day. This amount is reduced accordingly if the loan is only partially drawn down.

If you cancel this installment payment agreement, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your cancellation notice. For this reimbursement, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this reimbursement.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

We will bear the costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

§ 9 Voluntary Right of Return

In addition to the statutory 14-day right of withdrawal, we offer a voluntary return policy of a further 16 days. This means you can return goods purchased from us within a total of 30 days of receipt.

For certain items, we offer a voluntary 76-day return policy, allowing you to return these items to us within a total of 90 days of receipt. Further details can be found on the respective product detail page.

The prerequisite for exercising this right is that you have only worn/tried on the goods for fitting purposes, to check their condition, properties and functionality - as in a shop - and that you return the goods complete, in their original condition and without damage.

For motor vehicles, e-bikes and pedelecs, we only grant a voluntary right of return if the mileage does not exceed 30 km.

§ 10 Purchase of balcony power plants

We only sell balcony power plants to customers for their private use. By purchasing a balcony power plant, you declare that you are the operator of the balcony power plant and that it is either an eligible building or that the installed gross output of the photovoltaic system does not exceed, or will not exceed, 30 kW (peak) according to the MaStR (Market Master Data Register).

§ 11 Applicable Law

If you are an entrepreneur, the law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, the law of the Federal Republic of Germany applies insofar as this does not deprive them of the protection afforded to them by mandatory provisions of the country in which they have their habitual residence.

§ 12 Codes of Conduct

Our online shop www.lidl.deWe carry the EHI Certified Online Shop seal of approval. To receive this seal, we are regularly audited by the EHI Retail Institute GmbH to ensure compliance with the criteria of the EHI Code of Conduct. You can view the Code of Conduct at this link: https://ehi-siegel.de/shopbetreiber/ehi-siegel/pruef-kriterien-bedingungen/pruef-kriterien/.

§ 13 Information on participation in a conciliation procedure

If you have chosen to pay in installments, you have the right to contact the consumer arbitration board established at the Deutsche Bundesbank in the event of disputes arising from the application of this installment agreement.

Applications should be sent by post or email to the following address:

German Federal Bank

- Arbitration Board -

PO Box 10 06 02

60006 Frankfurt am Main

schlichtung@bundesbank.de

 

 

 

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

 

Nevertheless, we strive to resolve any disagreements arising from a contract amicably.

 

Our codes of conduct can be found at www.lidl.de/grundsaetze